Gift cards 💖
Offer a gift card to please your loved ones! These gift cards are ideal for all occasions and are specially designed for those who have a passion for cosplay. Offer your loved ones an unforgettable memory!
Once you have placed your order, you will receive an email with a unique code that will allow the person who uses it to benefit from the promotion.
📣 If you would like to benefit from a visual to print to offer with your code, contact us to receive it!How is my order prepared?
Your order will be prepared within 48 hours (2 working days).
When will I receive my order and by what means of delivery?
Currently we only offer transport via La Poste, to your home with deliveries only in France.
With the post office, the delivery time is set between 3 and 5 working days . This means that an order must take a maximum of 7 working days to be received.
What are your delivery rates?
We have chosen variable delivery rates that are as close as possible to the actual weight of your order. To find out more, consult our shipping conditions on the following page: Shipping and returns
Delivery is free from 100€ of purchase.
Can I collect my order in person?
Currently this option is not available .
But it will sometimes be possible to request a withdrawal on site during a convention.
I received my order but there is a problem:
Is your package damaged upon receipt? Take a photo or film the unpacking . If an item is defective.
In any case, please contact us afterwards so that we can assist you.
You can contact us on our social networks or via the following email: contact@cosplaysmart.com
I would like to return one or more items:
You have up to 30 days after your order to return your item to us as long as it is neither used nor unpacked. However, the return costs will be at your expense.
Contact us on our social networks or via the following email: contact@cosplaysmart.com . We will explain how to return the product(s). Remember to keep the package in which you received your order to return it to us.